Jason

Founder & Chief Executive Officer

Leads the company’s strategic direction, product innovation, and growth initiatives, while fostering a customer-first culture. With a deep understanding of the ticketing and privacy landscape, he guides cross-functional teams and partnerships to ensure Private Tabs remains a trusted, cutting-edge platform for high-performance browsing and automation.

Fresh

Account Sales Manager

Lead all new customer acquisition and sales efforts, including demos, onboarding guidance, and helping you choose the right tools for your business. If you have any questions about Private Tabs or Private Cards, I’m your go-to person. I also drive our credit card partnership growth and make sure our sales strategies align with what matters most to our customers. Whether you're exploring options or ready to get started, I’ll help you make the right move.

Jamie

Customer Experience Director

Leads the Customer Experience team, ensuring every customer interaction is handled with care, consistency, and professionalism. Oversees coaching, quality assurance, and process improvements to elevate support standards. Acts as a mentor to the support team and serves as backup CS support when needed. Works cross-functionally with product, development, and onboarding teams to represent the voice of the customer and drive continuous improvement across the customer journey.

Sega

Onboarding Success Specialist

If you’ve just subscribed, need help getting started, or lost access to your onboarding guide, I’m here for you. I make sure every new customer is fully onboarded, trained, and set up for long-term success. Whether you need guidance using Private Tabs or help getting started with your virtual cards, I’ll walk you through everything step by step to ensure you feel confident from day one.

Elbert

Backend Operations Specialist

Responsible for maintaining the integrity and efficiency of backend systems that support core business operations.

Vem

Solutions Team Lead

I lead the customer service team and work closely with customers like you to ensure you’re always supported whether through calls, chat, or email. I’m also the main escalation point for our team, so if something’s not working or you need expert-level help, I’m here to step in. With deep knowledge across Private Tabs, billing, technical issues, and platform features, I’m committed to making sure you get a fast, clear, and high-quality support experience every time.

Gie

Automation & Simbox Integration Lead

If you have questions about SIM box setup, automation, or anything advanced like configuring subnets or technical workflows. I’m the person to speak with. I specialize in solving complex issues fast, with a target response time of 15 minutes and resolution within 2 hours to keep your system running smoothly and efficiently.